DELIVERY INFORMATION, PICK UP, PAYMENTS AND RETURNS
If you purchase anything from our other online store www.vintagekid.com.au combine postage and save! (When at checkout at the Vintage Kid site select Local Pickup and we will package our items together and you only pay for postage once!) - only valid if postage is paid for once either at The Bees Knees Kids or Vintage Kid site and purchases must be made on the same day.
Laybye
Laybye is an option simply go through the cart and select your method as direct deposit and make regular payments and full payment needs to be made within 8 weeks of the date of the order being placed. Please do email us to let us know that your order is on laybye.
POSTAGE POLICY
We use Australia Post for delivery within Australia and Worldwide. We recognise that high delivery charges for goods sold on the internet can be prohibitive to customer purchases. We have therefore kept delivery costs down to a minimum. Our rates are as follows:
| Description |
Location |
Rate |
| Flat Rate |
Australia Wide |
$6.95 |
| Express Post |
Australia Wide |
$11.00 |
| Airmail |
International |
$14.95 |
For your peace of mind we use eParcel which tracks the item to your door. We aim to dispatch your order within 24 hours of receipt, providing that goods are in stock.
Delivery Times
Please allow 3 to 5 working days for Regular (Flat Rate) or Registered Post.
Express Post
Orders will be dispatched within 24 hours. Generally, delivery time is next business day. Some areas such as rural areas may take longer. Express Post parcels can also be tracked should a problem arise.
Next Business Day Express Post Networks - Western Australia your items are coming from WA 6031
Interstate Network
When posted in Perth CBD only (6000-6005; 6800-6899)
Location:
Postcode Range/s
Canberra CBD 2600-2601
Sydney CBD 1000-1299; 2000-2009
Melbourne CBD 3000-3010; 8000-8010
Brisbane CBD 4000-4004
Adelaide CBD 5000-5005; 5800-5879
Hobart CBD 7000-7003
Launceston 7250
COME AND HAVE A BROWSE BY APPOINTMENT
If you live closeby perhaps you would like to have a browse through all of our great products! You are welcome to do so please just contact us so that we are able to book and appointment in and give you directions!
PICK UP
Pick ups are welcome from Carramar WA please email or phone us to make arrangements for a suitable time as well as for the address.
PAYMENTS
Payments can be made through Paypal or Direct Deposit and will only be sent on receipt of payments. With Direct Deposit we allow up to 14 days for payment to come through afterwhich we will return items to stock although we will sent a reminder if we are waiting on payment. The sooner payment is made the sooner we are able to get your items to you!
RETURNS
If you are not totally satisfied with your purchased goods they may be returned within 14 days of purchase date in new, unused and unwashed condition in original packaging and we will gladly give you a refund or a store credit. Please note that the buyer is responsible for the payment of postage for returned goods.
